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Cognitive Service Enablement and Metrics Lead
Your field of responsibility This role reports directly to the Head of the Cognitive and Digital Services (CDS) organization, focused on providing product economics, Service metrics and onboarding enablement for the service and business while also monitoring the teams' alignment to ITIL, Risk and End of Life requirements for the firm. This role will also provide COO (Chief Operating Officer) type functionality by overseeing that the service is running smooth and efficient while communicating progress and direction to many levels of corporate management.
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