Position provides systems expertise for MCNC's systems operations group, which includes support for external cloud services, internal systems, security products, network and management systems, and data center initiatives.
Assist with development, deployment and management of solutions to support MCNCs internal operations and products.
Troubleshoot other hardware/software issues.
Provides customer support and interface for data center customers.
Participates in other systems engineering projects and processes.
Provide customer support for other MCNC services
Minimum Education, Experience and Skills Requirements
BS in Computer Science or an equivalent combination of education and experience
4-5 years’ experience in systems administration, systems engineering or systems analysis
Advanced knowledge of Linux and Windows operating systems, with a proven ability to troubleshoot complex problems.
Experience with scripting or software development ideally in Bash, PHP or Python.
Knowledge of TCP/IP networking and related protocols, including ability to work with packet captures.
Working knowledge of fundamental concepts of information security, including IAM and endpoint security.
Relevant certifications from Red Hat, Cisco, Sun, Microsoft or other.
Excellent written and oral communication skills.
Ability to make decisions and solve problems while working under pressure.
Ability to work with others to resolve problems and handle requests or situations.
Strong organizational skills.
Must have a valid driver's license and will be required to drive a company vehicle on company business. Pre-employment and annual MVR checks will be required during your employment with the company for this position in order to be approved to drive a company-owned vehicle.
Background and sex offender checks will be performed for pre-employment and annually during your employment with the company
This role will be required to adhere to the MCNC Substance Abuse policy, which may include drug/alcohol screening at hire and periodically or randomly during employment.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
MCNC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
MCNC is a technology nonprofit that builds, owns and operates the North Carolina Research and Education Network (NCREN), which has successfully served research, education, non-profit health care, public safety, libraries, and other community institutions with Internet connectivity and related services for more than 30 years. NCREN is the fundamental broadband infrastructure for 750 of these institutions including K-20 education in North Carolina. As one of the nation's premier middle-mile fiber networks, MCNC leverages NCREN to customize Internet services and applications for each customer while supporting private service providers in bringing cost-efficient connectivity to rural and underserved communities in North Carolina.