At Pearson, we are committed to a world that is always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it is one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large, and small. 

Pearson has also embarked on a cultural change to operate more closely as One Pearson, meaning tighter business & technology integration across multiple business units. These initiatives combined with market forces highlight the need for improved Data Management and Advanced Analytics to remain the industry leader. 

The “Sr. Manager, Delivery – Oracle Master Data & Services” will join the Master Data Management department to contribute to Pearson’s data transformation.  You will be responsible for the operational management of the customer and product dimension at Pearson, onboarding legacy customer and product data into the MDM solution, harmonization of business rules and processes, remediation of data issues, and the establishment of policies and processes in conjunction with the business stewards at Pearson.    

As an “Sr. Manager, Delivery – Oracle Master Data & Services,” you will work closely with other Core platforms at Pearson, Business Data Stewards (customer & product), MDM Functional team, Technical team, Enterprise Architects and data quality team leading continuous improvement at Pearson. 

Responsibilities 

• Manage the development activities for Oracle Master Data Product Information Management, Product Data Hub and Customer Data Hub 

• Align with the product and customer data (business) teams on priorities. 

• Collaborate with other core platforms (CRM, eCommerce, Royalties, ERP, etc.) delivery teams, DBAs, Admins etc. to understand the cross-platform dependencies. 

• Organizing project delivery cadence and running effective discussions with core platforms and project team 

• Coordinating overall project documentation including requirements, meeting agendas, meeting minutes, weekly status reports 

• Defining, creating and updating project plan, tracking upcoming deliverables and ensuring completion of project milestones and tasks 

• Ensuring projects are completed according to time and budget schedules 

• Analyse the demand, transform them into requirements so that Master Data Management Projects portfolio is well managed from a design perspective – take the lead in requirements definition and clarification when appropriate.? 

• Validate the feasibility and estimate the complexity of the business requirement. 

• Support the customers and other stakeholders in the demand generation. 

• Report progress and performance made periodically to senior leadership. 

• Regular interaction with key stakeholders and project sponsors to understand their needs related to Master Data Management domain and provide solutions to the business. 

• Collaborate with offshore development team to make sure the code is delivered with quality and in time.  

• Collaborate with offshore – prioritization, resolution plans, communicating status. 

• Prepare the weekly and Monthly report on development and present to management, highlighting any risks/issues and the plan to mitigate 

• Define technical architecture based on the solution architecture provided by the functional team. 

• Hands on development of MDM enhancements. 

• Participate in Master Data Architecture discussions and provide input. 

• Perform duties related to effort estimation, documentation, business process. 

• Collaborate with business subject matter experts and data stewards to define data standards, definitions, checklists, guidelines, etc. 

• Collaborate with the QA and Release Management team to test and migrate the enhancements to production. 

• Collaborate with the Production support team to transition the knowledge on the enhancements during UAT phase. 

• Provide data analysis resulting in improvement recommendations. 

• Adhere and promote best practices, enable standard practices, and communicate value to the business. 

Experience 

• Degree in Computer Science, Management Information Systems, or similar discipline. 

• Overall Experience of 10 years in IT. 

• 5-8 years' experience of managing team including offshore resources 

• Experience in Customer Match and merge concepts. 

• Strong working knowledge of Oracle Trading Community Architecture is required 

• Ability to document data flows and processes. 

• Ability to manage version control system like Kintana. 

• Experience with root cause analysis and cross functional resolution of issues. 

• Experience working in Medium to Large scale Master Data implementations is preferred. 

• Excellent at creating stored procedures, functions, packages, database triggers and other database objects using SQL.  

• Experience writing complex queries using advanced SQL concepts. 

• Proven ability to document business requirements related to data function and rules. 

• Continuous process improvement, measurement, and change adoption experience in data management.  

• Oracle Applications Framework working experience is preferred. 

• ETL and Data Quality processes experience is preferred. 

• Data quality tools integrating with Oracle MDM applications experience is preferred 

• Resource with Technical and functional knowledge is preferred. 

Professional Skills   

• Willingness to take responsibility and action to resolve cross functional issues across organizational boundaries 

• Strong problem solving and analytic skills 

• Capability to translate concepts and requirements into results on budget and timeline 

• Proactive, results oriented. 

• Capability to prioritize in complex environment.  

• Ability to effectively communicate technical concepts, findings & recommendations to Senior Leadership, Line Management & Peers 

• Ability to organize work into actionable plans, projects and committed time frames. Manage the effort, communicate status, and mitigate risks & issues 

• Strong negotiation skills. 

• Understanding of business outcomes and align efforts to highest value for Pearson. 

Essential technical skills/tools 

• SQL / PLSQL 

• Informatica IDQ 

• Oracle E-Business Suite including Oracle MDM 

• Tableau  

Desirable Skills 

• Experience with Kintana code promotion tools.  

• Experience with Jira. 

• Experience in organizing and leading projects. 

• Agile methodology background. 

Personal Style & Behavior 

• Respect for Our values: Brave, Imaginative, Decent & Accountable 

• Organized, Proactive, Adaptive, resilient enabler of change  

• Collaborative with peers and colleagues to drive involvement and engagement 

• Comfortable operating in a changing and ambiguous environment 

• International and cultural sensitivity and awareness 

• Inclusive and positive in a broad scope team 

Working Pattern/ Hours 

• Core working hours in local time zone. Some early or late hours may be required to fulfill international working 

• Up to 10% travel, including International may be required