At Pearson, our purpose is simple: to add life to a lifetime of learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c.20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It’s who we are.  Visit us at pearsonplc.com

PMC is one of Pearson’s global technology platforms, globally-distributed instances, multi-tenant, driving the digital transformation for eCommerce and web content. PMC currently processes more than 90% of global Pearson eCommerce revenue and serves over 75% of all Pearson web traffic.

We currently run a large eCommerce platform serving the full-stack, but we want to start to move towards the next-generation of eCommerce architectures – headless, API-first, cloud-native and micro-service based.  Join a high performing team within a highly specialized technology department which focuses on delivery and transformation!

The right person will be a high performing full-stack engineer with experience on complex applications. They will contribute to Pearson's technical transformation by developing global capability onto the PMC core technical platform. We are looking for someone with passion for technology and a drive to help us move towards our architectural vision. This is a unique opportunity for a keen technologist to help us build something that will directly enhance the lives of millions, by supporting the provision of education on a global scale.

You will be working in a fast paced environment and your day to day responsibilities will include working on project deliverables within a scrum team, support ticket resolution & troubleshooting/debugging issues. There will be opportunity to grow into a full developer position but the importance of driving forward a ‘you build it, you run it’ mentality into the teams is key to this role.

Key Responsibilities

As a full-stack operations engineer you will:

• Implement, document and support complex modules using Java, Spring & React

• Triage incidents and problems, investigating and identifying root cause and solutioning

• Focus on reducing recurrence of issues and maintain stability by implementing good monitoring controls

• Ensure code is of high quality and adheres to non-functional requirements

• Follow and contribute to the project's technical best practices, development and support standards. Perform code reviews and ensure code developed is flexible and reusable.

• Lead/oversee touch-point meetings with various stakeholders and partner application teams and vendor teams on incidents and requests.

• Review and automate manual processes to reduce overall ticket volume.

• Be proactive in identifying issues and take ownership in helping to resolve them

• Communicate effectively across multiple departments and with stakeholders on day-to-day issues.

• Collaborate with Technical Lead, Solutions Architects and Enterprise Architects for aspects related to integration with other systems

• Strong focus on high quality throughout the entire process, working closely with the Quality Assurance stream

Skills & Abilities:

• Min 5+ years industry experience

• Strong Java, Spring & REST API development

• Full-stack development, using client-side technologies (AngularJS, React or Vue JS)

• Experience with troubleshooting, logging and monitoring tools

• Exposure/willing to learn complex eCommerce implementations

• Excellent understanding of object-oriented programming, design patterns, relational databases, complex integration landscapes & non-functional requirements

• Excellent oral and written communication skills

• Experience of AWS and microservice architecture (desirable) is a plus