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Lead Business Analytics Engagement
MetLife
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Lead Business Analytics Engagement

MetLife

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Details
Posted:
November 19, 2019
Location:
Cary, North Carolina
Type:
Full Time - Experienced
Category:
Information Technology

Role Value Proposition: 

Driven by passion and purpose, we are looking for you, a high performing analytic professional, to drive and support the ideation and development of actionable, high impact, analytic solutions in support of MetLife’s major lines of business strategy. This portfolio of work will deliver data driven decisions across all critical business functions such as customer acquisitions, loyalty, retention, profitability, risk management, innovation, operations and tackling hard, open-ended problems.  The position requires a strong understanding of how analytics can be leveraged for maximum business effect and impact and help business partners understand how to work in a value-added manner with Data Scientists.

 

Key Responsibilities: 

  • Support analytics design decisions by taking relevant inputs from business team and defining clear plan for analytics team; extract relevant insights and interpret model results
  • Lead both on-shore and off-shore teams in the delivery of data science use cases and mentor data scientists
  • Participate in all elements of the analytics value pipeline (ideation, exploration, delivery and operationalization) and with specific ownership of exploration, delivery and operationalization
  • Support communication of analytics outputs with stakeholders; act as bridge between business and analytics specialists; Shares insights with business stakeholders and collects inputs
  • Develop case studies and support value capture inter-lock with business leadership post project delivery and keep abreast of emerging business and analytic trends in the industry and apply new techniques to drive effective decision making

Essential Business Experience and Technical Skills:

Required:

  • Five to eight years of experience in analytics project delivery and/or management consulting concern focusing on analytics translation for data science projects with undergraduate degree in related discipline required
  • Deep understanding of data science methods and practice: formulating hypotheses, validating models, implementing solutions, measuring impact
  • Strong working knowledge of advanced analytics tools (SAS, R or Python), an understanding of statistical and/or machine learning model algorithms and strong appreciation of analytical methods/tools/assets to solve functional business problems
  • Proven ability to translate broad business strategies into clear, specific analytics led use-cases and design business deliverables and solutions; proven analytics advisory capabilities with strong communication – written and oral, structured problem solving and storyboarding skills
  • Attitude to thrive in a fun fast paced startup like environment and brings high energy and passionate outlook to the role with a strong sense of ownership

 

Preferred:

  • Prior hands-on experience working with databases to generate insights and knowledgeable about big data technologies & environments
  • Knowledge in business intelligence tools such as QlikView or Power BI
  • Consultative mindset – Empathy led engagement with focus on stakeholder motivation, needs and aspirations. Ability to have open-ended conversations and connect dots across the organization
  • Impact orientation – Laser focus on “So what” of analytical work and downstream adoption/operationalization of analytical project output. Collaborative approach to assessing business impact/value and socializing it across the organization
  • Creates Partnerships – Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
  • Focuses on Customers – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage
  • MS, MBA or financial services, health care or insurance industry experience preferred

 

Internal Number: 111344
About MetLife
At MetLife, we put customers at the absolute center of everything we do. In fact, we believe technology will transform the customer experience and are investing nearly $300 million in new technologies that will help us innovate and develop new products and services to better serve our customers.We're actively seeking world-class talent for the GTO division, building a diverse, global and highly skilled workforce that is passionate about the same things we are — pushing ourselves to learn and grow, to be efficient, to share experiences and knowledge and to collaborate as a global team.
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