The Sr. Application Support Analyst provides technical expertise related to various application teams. Plans work with Business Analysts to define technical requirements and any support related changes. Designs customizations, conversions, and interfaces as necessary. The Sr. Application Support Analyst will be responsible for supporting various Merchandising and Marketing applications including real time and batch applications. The role would require to partner with peers, business stakeholders, software & services provider, and colleagues from within and outside the application support team, to maintain and support the application, analyze and troubleshoot the production problems, and perform minor and major enhancements.
College or university degree in Computer Science or any equivalent.
8-10 years of hands-on experience with Oracle Retail Suite of Products.
8-10 years of experience in supporting production systems, fixing incidents.
Ability to design and develop minor to major enhancements on existing systems.
Demonstrated ability to quickly learn new programming languages and tools.
Deep technical and functional knowledge in the following Oracle Retail Products.
Deep technical and functional knowledge in the following Oracle Retail Products.
Oracle Retail Merchandising System (RMS – Version 13.x and above)Oracle Retail Price Management (RPM – Version 13.x and above)Oracle Retail Invoice Matching (ReIM – Version 13.x and above)Oracle Allocation (Allocation – Version 13.3 and above
Oracle Retail Sales Audit (ReSA – Version 13.x and above)
Experience on ESB, ETL, XSTORE is good to have.
Experience Merchandising Planning and Forecasting applications is good to have
Demonstrated problem solving skills in complex system environment.
Experienced in technical design of major and minor enhancements, coding and testing the changes and deploying in production
About Belk
We are a department store retailer with corporate headquarters in Charlotte, NC.
